Last Updated: August 2023
Welcome to Nsilulu Entreprise. These Terms and Conditions govern your use of our website and the purchase of products from our company. By accessing our website or purchasing our products, you agree to be bound by these Terms and Conditions.
"Company", "We", "Us", or "Our" refers to Nsilulu Entreprise, a chemical manufacturing company based in 19/275, Avenue Mbanza-Ngungu, Quartier Righini, Kinshasa, DRC.
"Website" refers to the website located at www.nsilulu.cd and all associated subdomains.
"Customer", "You", or "Your" refers to the person or entity accessing the Website or purchasing products from the Company.
"Products" refers to the organic chemicals and reagents manufactured and sold by the Company.
We make every effort to display as accurately as possible the colors, features, specifications, and details of the products available on our Website. However, we cannot guarantee that your computer's display of any color will be accurate, and we do not guarantee that product descriptions or other content on the Website is accurate, complete, reliable, current, or error-free.
All prices are subject to change without notice. We reserve the right to correct any errors or omissions, and to change or update information at any time without prior notice.
Payment for products must be made in full at the time of purchase. We accept cash and electronic payment methods.
Home delivery can be made by prior arrangements. Delivery options, timeframes, and costs depend on several factors including your location, order volume, and the specific products ordered.
We are not responsible for delays in delivery due to customs processing, local delivery services, or other circumstances beyond our control.
We do not offer refunds on our products. All sales are final.
Our product quality can be tested and verified by independent specialized bodies for quality conformity. While we do not provide formal product warranties, we stand behind the quality of our products and ensure they meet industry standards.
All content on the Website, including but not limited to text, graphics, logos, images, and software, is the property of the Company and is protected by copyright, trademark, and other intellectual property laws.
You may not reproduce, distribute, modify, or create derivative works from any content on the Website without our express written consent.
Our Privacy Policy governs the collection, use, and disclosure of your personal information. By using our Website or purchasing our products, you consent to the terms of our Privacy Policy.
Our customers are a key asset, and the protection of their data and privacy is paramount, governed by the Protection of Private Information Act (POPIAC), consistent with international standards. We implement appropriate security measures to protect your personal information from unauthorized access, alteration, disclosure, or destruction.
To the maximum extent permitted by law, the Company shall not be liable for any indirect, incidental, special, consequential, or punitive damages, or any loss of profits or revenues, whether incurred directly or indirectly, or any loss of data, use, goodwill, or other intangible losses, resulting from your access to or use of or inability to access or use the Website or products.
These Terms and Conditions shall be governed by and construed in accordance with the laws of the Democratic Republic of Congo, without regard to its conflict of law provisions. DRC laws govern all our contracts and business relationships.
We reserve the right to modify these Terms and Conditions at any time. Changes will be effective immediately upon posting on the Website. Your continued use of the Website or purchase of products after any changes indicates your acceptance of the new Terms and Conditions.
Many organic chemicals are highly inflammable and toxic and must be handled with care by highly trained personnel. Safety precautions are indicated on each product label. Customers are responsible for ensuring proper handling, storage, and use of our products in accordance with all applicable safety regulations and guidelines.
Our products can be resold. We allow resellers and distribution partners to distribute our products, subject to compliance with all applicable laws and regulations.
Payment by cash and electronic methods are accepted. For large orders or regular business relationships, we may offer additional payment options by arrangement.
If you have any questions about these Terms and Conditions, please contact us at:
Nsilulu Entreprise
19/275, Avenue Mbanza-Ngungu, Quartier Righini, Kinshasa, DRC
Email: info@nsilulu.cd
Phone: +243831354238